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Monday - Friday

10:00am - 6:00pm

 Sony Vaio Notebook & Desktop Recovery Discs. System, Application & Driver Recovery.

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 Contacts

 About Us

 Sales Policy

 Shipping Policy

 Payment Options

 F.A.Q.

 Recovery Help

      Order Status

      Home


Sales Policy
 
1) All download sales are final (no returns or refunds). No returns for ORS* recovery sets. Buyer shall examine all merchandise promptly on receipt thereof. Buyer shall notify PCRecoveryShop.com of all problems, claimed shortages or damaged merchandise within three (3) days of receipt of goods. Failure to give such notice shall be deemed an acceptance of the goods as of the date of shipment.

2) Order Cancellation: You order may be cancelled at any time prior to the shipping day. To cancel your order go to order status page and use 'Cancel Order' link. If your order has been shipped and you want to cancel it, the shipping and handling charges will apply. You should take the package to your local Post Office and refuse it, the package must be unopened.

3) All returns are subject to PCRecoveryShop.com prior approval and must be returned in their original packaging and complete with all items that came supplied originally. No merchandise shall be returned for exchange, credit, or refund without a RETURN AUTHORIZATION (RMA) NUMBER supplied by PCRecoveryShop.com. Buyer is responsible for shipping merchandise back to PCRecoveryShop.com and responsible for any charges incurred. All service and shipping charges listed on the invoice shall be non-refundable. All merchandise returned is subject to a  (25%) restocking fee, solely at the discretion of the PCRecoveryShop.com.

4) Buyer may not refuse shipment without prior approval and a cancellation number or there will be a 25% restocking fee. Buyer canceling an order prior to shipping must obtain a cancellation number or a 25% restocking fee will apply. Buyer may return defective merchandise for exchange, to PCRecoveryShop.com within three (3) days of receipt, provided Buyer obtains a RMA NUMBER from PCRecoveryShop.com prior to returning goods. PCRecoveryShop.com shall reserve the right to have Buyer return defective merchandise directly to the manufacturer or other service center. PCRecoveryShop.com makes no warranty, express or implied, other than those specifically set fourth herein.

5) PCRecoveryShop.com will in no way be liable for packages left in front or behind a door at the recipient's request via USPS, UPS or any other carrier commissioned by PCRecoveryShop.com. By doing so, the recipient takes full responsibility for the package if package is missing or damaged.

6) Privacy... The commitment of protecting our customer's privacy is our first priority. We guarantee that all information you have shared with us is confidential. Your information will not be sold or used by any other company but PCRecoveryShop.com. The information that we have gathered from you are only for processing orders as well as to provide you a more personalized shopping experience. Only authorized PCRecoveryShop.com personnel can check your records. With PCRecoveryShop.com, you will always have peace of mind!

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